Glossary entry (derived from question below)
Italian term or phrase:
Analisi dei disservizi
English translation:
Damage/Inefficiency Analysis
Italian term
Italy
Words matter
Native in: Italian 
Works in: English to Italian, French to Italian, Spanish to Italian, and 1 more.
Analisi dei disservizi
Jul 22, 2009 09:14: Yasutomo Kanazawa Created KOG entry
Proposed translations
Japan
Scientia est potentia
Native in: Japanese
Works in: English to Japanese, German to Japanese, Italian to Japanese, and 3 more.
Damage/Inefficiency Analysis
United States
Six languages into flawless English
Native in: English
Works in: German to English, French to English, Spanish to English, and 4 more.
Analysis of service quality issues
Here is an example supporting my suggestion:
"ISO/IEC 20000 forms a foundation on which enterprises can build a common vocabulary and integrated processes. Integrated processes are particularly important in a multi-sourced environment, where different vocabularies and processes can result in misunderstandings, poor hand-overs and service-quality issues."
Italy
translating meaning, not just words
Native in: English
Works in: English to Italian, Italian to English, English
complaint(s) analysis
if the "disservizi" are complaints - and they almost always are, whether from staff (rare) or customers (more frequent)
http://www.peterborough.gov.uk/PDF/lei-cul-lib-Comp-Anal-06-...
http://www.cta-otc.gc.ca/doc.php?did=385&lang=eng
| In fact, I also have "Analisi dei reclami", which means that Oliver is right. Also, not every "disservizio" results in a complaint. |
| neutral |
Oliver Lawrence
: I suspect it may be broader in scope than this. In my experience a quality audit will find plenty of issues that didn't result in a customer complaint
22 hrs
|
|
It might well be - I think the translator will need to look at the whole text to decide.
|
Italy
Texts with zest by a Chartered Linguist
Native in: English (Variants: British, UK)
Works in: Italian to English, English
Non-conformance analysis
Italy
Native in: English 
, Russian
Works in: Russian to English, English to Russian, Italian to Russian, and 2 more.
Bad Services Review
Portugal
Translation, proofreading, editing, MTPE
Native in: Italian
Works in: English to Italian, Arabic to Italian, Portuguese to Italian, and 3 more.
malfunctioning analysis
| neutral |
Oliver Lawrence
: doesn't sound quite right (as if it is the analysis itself which is malfunctioning)
6 hrs
|
Discussion